We are a small but mighty team! All orders are processed within 5 business days and are shipped out of our location in Nanaimo, BC 

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Orders over $100 will be shipped for FREE to all destinations within North America. Orders under $100 shipped within North America will be charged for tracked shipping depending on location.

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Orders are shipped out via Canada Post Expedited Service

Depending on where you live in Canada, orders may arrive anywhere between 3-10 business days after they are placed. We are unable to provide shipping estimates for orders outside of Canada. 

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Please double-check your shipping address before confirming your purchase. Pure Spa is not responsible for any lost or stolen packages, but we will always do our best to help you locate a missing package. Please contact your local post office first to see if they are holding your item.

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Pure Spa cannot be held responsible for any lost or stolen packages.

Please feel free to contact us at purespananaimo@gmail.com with any questions.